Terms & Conditions

1. General Terms

1.1 Eligibility

You must be at least 18 years old to make a purchase on our Website. By placing an order, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding contract.

1.2 Account Registration

To access certain features of our Website, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

1.3 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

2. Products & Services

2.1 Product Descriptions

We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that:

• Product descriptions are completely accurate or error-free
• Product images accurately reflect the exact color or appearance
• All products will be available at all times
• Defects in products will be corrected

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute product.

2.3 Pricing

All prices are displayed in US Dollars (USD) and include applicable taxes where required by law. We reserve the right to change prices at any time without notice. Price changes do not affect orders that have already been confirmed.

2.4 Product Errors

If a product is listed at an incorrect price due to a typographical error or system error, we reserve the right to refuse or cancel any orders placed at the incorrect price, regardless of whether the order has been confirmed.

3. Orders & Payment

3.1 Order Process

When you place an order through our Website, you make an offer to purchase products subject to these Terms. We reserve the right to accept or reject your order for any reason. Order confirmation does not constitute acceptance of your order.

3.2 Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Cash on Delivery (select regions)
• Bank transfers (for large orders)

3.3 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your complete credit card information on our servers.

3.4 Order Cancellation

You may cancel your order within 2 hours of placement by contacting our customer service team. Once an order has been processed and shipped, it cannot be cancelled but may be returned according to our Returns Policy.

3.5 Taxes and Duties

You are responsible for all applicable taxes, customs duties, and import fees. For EU customers, VAT is included in the displayed price. International customers may be subject to additional fees imposed by their country.

4. Shipping & Delivery

4.1 Shipping Policy

We ship to most countries worldwide. Shipping times and costs vary by destination and shipping method selected. Detailed shipping information is available on our Shipping Information page.

4.2 Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. We are not liable for delays caused by:

• Customs clearance procedures
• Weather conditions or natural disasters
• Carrier delays beyond our control
• Incorrect shipping information provided by the customer

4.3 Risk of Loss

All items purchased from us are shipped under a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.

4.4 Shipping Address

You are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes can only be made within 2 hours of order placement.

5. Returns & Refunds

5.1 Return Policy

We offer a 14-day return policy on most products. Items must be in original, unused condition with tags attached. Detailed return information is available on our Returns & Refunds page.

5.2 Non-Returnable Items

The following items cannot be returned:

• Items marked as "Final Sale"
• Personalized or customized products
• Items without original packaging
• Used or damaged products (unless defective)

5.3 Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect your return. Refunds are issued to the original payment method. We reserve the right to deny refunds for items that do not meet our return requirements.

5.4 Return Shipping Costs

Return shipping costs are the customer's responsibility unless the item is defective or we shipped the wrong product.

6. Warranty & Liability

6.1 Product Warranty

All products come with a 2-year warranty against manufacturing defects. EU customers also benefit from the 2-year legal guarantee. Warranty details are available on our Warranty page.

6.2 Limitation of Liability

To the maximum extent permitted by law, Cod Kingdom LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or products purchased.

6.3 Disclaimer of Warranties

Except as expressly stated in our warranty policy, products are provided "as is" without any warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

6.4 Maximum Liability

Our total liability to you for any claims arising out of or relating to these Terms or your use of the Website shall not exceed the amount you paid for the product(s) in question.

7. Intellectual Property

7.1 Ownership

All content on this Website, including text, graphics, logos, images, software, and design, is the property of Cod Kingdom LLC or its licensors and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or publicly display any content
• Modify or create derivative works
• Use content for commercial purposes
• Remove copyright or proprietary notices
• Use automated systems to access the Website

7.3 Trademarks

"Lunera Bloom" and associated logos are trademarks of Cod Kingdom LLC. You may not use our trademarks without prior written permission.

8. User Conduct

8.1 Prohibited Activities

You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Website
• Interfere with or disrupt the Website or servers
• Upload viruses or malicious code
• Impersonate any person or entity
• Collect or harvest information about other users
• Engage in fraudulent activities

8.2 Account Termination

We reserve the right to suspend or terminate your account and access to the Website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. Privacy & Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to our Privacy Policy.

9.1 GDPR Compliance

For EU customers, we comply with the General Data Protection Regulation (GDPR). You have rights regarding your personal data, including access, rectification, erasure, and data portability.

9.2 Cookies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. See our Cookie Policy for details.

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

10.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida, for the resolution of any disputes.

10.3 EU Online Dispute Resolution

EU customers have access to the European Commission's Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr

10.4 Arbitration

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Cod Kingdom LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or relating to:

• Your violation of these Terms
• Your use of the Website or products
• Your violation of any third-party rights
• Any content you submit or transmit through the Website

12. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any other legal notices published on the Website, constitute the entire agreement between you and Cod Kingdom LLC regarding your use of the Website.

15. Contact Information

For questions about these Terms, please contact us:

Cod Kingdom LLC
88730, 111 NE 1st St 8th Floor
Miami, FL 33132
United States

Email: legal@lunera-bloom.shop
Phone: +1 (305) 542-8391
VAT Number: US-FL-8873012345